Contact Us

Xeqzuni Customer Care

Contact Us

Questions about a product, order, delivery, or return? Our customer care team is ready to help.

How We Can Help

Contact us for product questions, order updates, delivery assistance, damaged-item reports, returns, refunds, or website support.

For faster order support: include your order number, the email used at checkout, and a short description of your request. If an item arrived damaged, attach clear photos of the product and packaging.

Response Time

We aim to respond as quickly as possible during business hours. Requests received outside business hours will be reviewed when customer support reopens.

Contact Xeqzuni

◷Business Hours8:00 AM–10:00 PM daily
⌂Business OperatorShenzhen Jinmoshi Intelligent Technology Co., Ltd.
Room 423, Building F, Guanghong Meiju, No. 163 Pingxin North Road, Hehua Community, Pinghu Subdistrict, Longgang District, Shenzhen, Guangdong, China

Last updated: September 27, 2026