Privacy Policy

Xeqzuni Customer Care

Privacy Policy

This policy explains how Xeqzuni collects, uses, shares, and protects personal information when you visit or shop on xeqzuni.com.

Information We Collect

  • Contact and account information, such as your name, email address, telephone number, and account details.
  • Order information, such as purchased products, billing details, shipping address, and order history.
  • Device and usage information, such as IP address, browser type, cookie data, pages viewed, and interactions with the website.
  • Communications you send to customer support, including attachments supplied for order or return assistance.

How We Use Information

  • Process payments, fulfill orders, arrange shipping, and provide order updates.
  • Respond to questions, returns, refund requests, and customer service needs.
  • Maintain, secure, analyze, and improve our website and services.
  • Send marketing communications where permitted and provide an unsubscribe option.
  • Prevent fraud, enforce our terms, and comply with applicable legal obligations.

How We Share Information

We may share information with service providers that support store hosting, payment processing, shipping, analytics, customer service, fraud prevention, and marketing. We may also disclose information when required by law or as part of a legitimate business transfer.

Cookies

Our website and service providers may use cookies and similar technologies to operate the store, remember preferences, understand website activity, and support advertising. Browser settings can be used to manage cookies, although some store functions may be affected.

Your Choices and Rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, or a copy of certain personal information, or to object to certain processing. Contact us to submit a request. We may need to verify your identity.

Data Retention and International Processing

We retain information for as long as reasonably necessary for the purposes described above, including order records, dispute handling, fraud prevention, and legal compliance. Information may be processed in countries other than your own by our service providers.

Children's Privacy

Our store is intended for adults and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13.

Policy Updates

We may update this Privacy Policy to reflect changes in our services, practices, or legal requirements. The revised date will appear on this page.

Contact Xeqzuni

◷Business Hours8:00 AM–10:00 PM daily
⌂Business OperatorShenzhen Jinmoshi Intelligent Technology Co., Ltd.
Room 423, Building F, Guanghong Meiju, No. 163 Pingxin North Road, Hehua Community, Pinghu Subdistrict, Longgang District, Shenzhen, Guangdong, China

Last updated: September 27, 2026